Freshservice for Cowork

Description

Freshservice for Cowork adds a Productivity intelligence layer to your AI business stack. Every action you take through Claude makes it smarter about your productivity & notes workflows.

One more layer, compounding returns

Each plugin you install teaches Claude more about how your business works. Freshservice for Cowork connects your productivity & notes data so Claude can pull insights, take actions, and automate tasks — all in natural language.

What it does

12+ specialized tools that cover everything you need:

• freshservice_test_connection — Test the connection to Freshservice.
• freshservice_list_tickets — List tickets.
• freshservice_get_ticket — Get a specific ticket by ID.
• freshservice_create_ticket — Create a new ticket.
• freshservice_update_ticket — Update a ticket.
• freshservice_list_agents — List agents.
• freshservice_list_requesters — List requesters (contacts).
• freshservice_list_assets — List assets.
• freshservice_get_asset — Get a specific asset by ID.
• freshservice_list_departments — List departments.
• freshservice_list_changes — List changes.
• freshservice_search — Search tickets with a query.

Commands

• /freshservice-list — List Freshservice content and status
• /freshservice-setup — Configure Freshservice connection

Example commands

• “Show me my recent Freshservice content”
• “Create a new page in Freshservice”
• “Search Freshservice for meeting notes”
• “Set up my Freshservice connection”

How it works

Install the plugin, connect your Freshservice account, and start working through conversation. The more you use it alongside your other plugins, the more Claude understands your complete business context.

Perfect for

• Solo creators building an AI-powered business layer by layer
• Small teams that want Claude to understand their full tool stack
• Anyone who wants their AI to get smarter with every plugin installed